Please click here to read about: Shopping with Us during Covid ~ Updated August 24, 2022

Shopping with Us during Covid ~ Updated August 24, 2022

Please read the following before placing an order with us:

Current order shipping time frame is approximately 2 weeks for complete orders. If your order is not complete, please give us 7-10 days to contact you about the status after you place your order. This is a temporary extension of our usual order fulfillment time frame.

Curb side pick up orders can be up to about 3-5 days for us to contact you. Please wait for us to confirm that your order is ready for you to pick up before coming to our shop.

We would ask that you place an order with us ONLY if you can agree to these time frames. If that doesn't suit, we will look forward to working with you at another time.

If you have a deadline for your order, you MUST tell us at the time that you place your order. If we do not think we can reasonably meet your deadline, we will advise you by email.

Our web site does NOT show real time inventory.


In Store Shopping Update - August 24, 2022:

We are now ready to welcome in person shopping with some conditions. Please be sure to read the following carefully. Please visit us ONLY if you can agree to ALL of the following:

  • Please visit us ONLY if you are feeling well. Masks are not required but please wear one if that is your comfort level. Our staff are not required to wear masks.

  • Open Fridays and Saturdays only. Fridays from 10 am to 5 pm, Saturdays from 10 am to 3 pm. We are closed every day from noon to 1 pm for staff lunch breaks.

  • Appointments for Friday and Saturday are not available. Limit of 2 stitchers in the shop at a time (non-stitchers will be asked to wait outside). We just don't have enough space for good social distancing otherwise.

  • If there are stitchers waiting for space to come in to the shop, we will put a time limit on visits to best accommodate everyone.

  • Stitchers from out of town are welcome to contact us (by email or telephone) for shopping by appointment ONLY Monday to Thursday. Availability of appointments will be based on our staff levels and expected work load.

  • If you have a list of items that you know you want, it will be very helpful if you send that to us in advance so that we can pull as much of it together as possible ahead of your visit.

We are closed on Sundays and all Canadian and provincial holidays.

If you have received an automatic email confirmation of your on-line order, please know that we have received your order and we that are working on it. You will be advised that it has . progressed to the next step when you either: receive an email from us about the status, receive an emailed copy of your Sale Receipt or receive a PayPal request for your order.

Our web site does NOT show real time inventory. Some high demand items do say "Temporarily Out of Stock" in the title as we know that we won't be able to receive it for while...until our suppliers have had a chance to catch up. You are welcome to order these items but please be aware of the timeframe. It is our policy not to charge for orders until they are ready to be mailed so you will not have to pay for them until the time comes that they are available again.